General terms and conditions of the company Folk.World: Musikinstrumente & Verlag

To improve readability, only the masculine form is used in the following explanations for the sake of simplicity and clarity. The female form is of course always included.

Legal information requirements

The contract is concluded with the company

Folk.World: Musical Instruments & Publishing
Clara-Immerwahr-Strasse 3
DE-79540 Lörrach

Legal representative: Jonas Böttcher

Phone: +49 7621 1617738

Sales tax ID: DE350619914
Tax no: 2811035515027


At this address you can also make complaints or exercise your right of withdrawal in accordance with § 6.


The following terms and conditions apply to all contracts, deliveries and services between the company Folk.World: Musikinstrumente & Verlag and its customers in the version valid at the time of the order. Deviating terms and conditions of the customer are expressly rejected. All deviations require an express written confirmation to become effective.

Price details

All offers are subject to change and are intended specifically for end users. The stated prices are gross prices and include the statutory value added tax. Delivery to wholesalers and commercial resellers is only possible on request.

Price quotations of imported goods, i.e. goods we purchase from abroad (e.g. Scottish bagpipes, reeds, accessories, etc.), are provisional in relation to the respective exchange rates. In the event of significant changes in prices due to changes in exchange rates, we will contact you when processing your order, i.e. before invoicing and delivery, and provide you with the current prices.

You can also ask the daily price by e-mail or phone.

Conclusion of the contract

Before sending your order, you will be given the opportunity in the last step of your order to check all details (e.g. name, address, payment method and ordered items) again and change them if necessary. If you have gone through the ordering process by inserting the information requested there and click on the button “Send order” in the last step of the order, you submit a binding offer to Folk.World: Musikinstrumente & Verlag.

Your order thus merely represents an offer to conclude a purchase contract. When you place an order, we will send you an e-mail confirming that we have received your order and listing its details (order confirmation). This order confirmation does not represent an acceptance of your offer, but is only intended to inform you that we have received your order. The acceptance of this offer is made by sending the goods ordered by you or the written order confirmation. The contract is concluded subject to the availability of the ordered goods or services. If Folk.World: Musikinstrumente & Verlag cannot accept the offer of the customer, this will be communicated to the customer in electronic form.

Folk.World: Musikinstrumente & Verlag expressly reserves the right to conclude contracts only with consumers over 18 years of age.

Prices, delivery, shipping costs

Prices are inclusive of value added tax. Folk.World: Musikinstrumente & Verlag will ship the ordered goods to the address specified by the customer in the order as soon as possible or send the customer an order confirmation in case of longer delivery times.

Shipping is by DPD or DHL postal package. If we have delivery bottlenecks for items you have ordered, we will inform you of the expected delivery date as soon as possible. Information about the expected delivery time is not binding, if Folk.World: Musikinstrumente & Verlag has not given the customer a binding promise in writing in an individual case. Folk.World: Musikinstrumente & Verlag is entitled to make partial deliveries.

Delivery is made at the shipping costs shown in each individual case. Please refer to our Shipping Information page for these.

Folk.World: Musikinstrumente & Verlag points out that all information about availability, shipping or delivery of a product are only prospective information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product. If Folk.World: Musikinstrumente & Verlag discovers during the processing of your order that products ordered by you are not available, you will be informed separately by e-mail. If Folk.World: Musikinstrumente & Verlag is not able to deliver the ordered goods through no fault of its own, because its own suppliers do not fulfill their contractual obligations, Folk.World: Musikinstrumente & Verlag is entitled to withdraw from the contract with the customer. In this case, the customer will be informed immediately that the ordered product is not available. The statutory claims of the customer shall remain unaffected.

Retention of title

Until full settlement of all claims against the customer, the delivered goods remain the property of Folk.World: Musikinstrumente & Verlag.

Maturity and payment

Payment is possible by cash in advance, cash, direct debit, by PayPal or by credit card. You can find more information about the possible methods of payment under payment methods. For customers ordering from abroad, delivery is made exclusively against advance invoice, or for invoice amounts up to 500 euros also via PayPal.

For bank transfers from foreign accounts, the following shall apply: All bank charges or transfer costs shall be borne by the client (OUR payment; the client shall expressly draw the attention of his account-holding bank to this fact).

If the customer is in default of payment, Folk.World: Musikinstrumente & Verlag is entitled to charge interest on arrears in the amount of 5% above the base interest rate p.a. announced by the European Central Bank. If Folk.World: Musikinstrumente & Verlag can prove that a higher damage caused by delay has occurred, it is entitled to claim this damage in the actual amount.

Warranty, Disclaimer

If delivered items show obvious material or manufacturing defects, which also include transport damage, please claim such defects immediately to us and in case of transport damage immediately to the transport company.

However, failure to give this notice has no consequences for your statutory claims. For all defects of the purchased goods occurring during the statutory warranty period, the statutory claims (§ 437 ff BGB) for subsequent performance, for rectification of defects / new delivery as well as – if the statutory requirements are met – the further claims for reduction or rescission as well as, in addition, for damages, including compensation for the damage instead of performance as well as compensation for your futile expenses shall apply at your discretion.

The Company shall be entitled to claim for damages pursuant to sec. § 425 of the German Commercial Code (HGB) against the carrier is pointed out. If the supplementary performance is carried out by way of a replacement delivery, the customer is obliged to return the defective goods delivered first to Folk.World: Musikinstrumente & Verlag within 30 days at the expense of Folk.World: Musikinstrumente & Verlag. The statutory provisions shall apply to the return of the defective purchased item. Folk.World: Musikinstrumente & Verlag reserves the right, however, to claim damages under the conditions regulated by law.

Folk.World: Musikinstrumente & Verlag is liable without limitation as far as the cause of damage is based on intent or gross negligence.

Furthermore, the latter shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which you regularly rely. In this case Folk.World: Musikinstrumente & Verlag is only liable for the foreseeable, contract-typical damage. Folk.World: Musikinstrumente & Verlag is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.

The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following any assumption of a guarantee for the quality of the product and in the event of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

Deviations of the products shown from the delivered goods are due to technical or material reasons and are therefore not considered as defects. The product photos are only to be understood as examples. For inquiries about the product, the purchaser should contact Folk.World: Musical Instruments & Publishers before placing an order.

As far as the liability of Folk.World: Musikinstrumente & Verlag is excluded or limited according to the above statements, this also applies to the personal liability of employees, representatives and vicarious agents.

Offsetting and retention

The customer only has the right to offset if his counterclaims have been legally established or if they are undisputed by Folk.World: Musikinstrumente & Verlag. Furthermore, the Purchaser shall only be entitled to exercise a right of retention to the extent that its counterclaim is based on the same contractual relationship.


The data required for the processing of the order will be stored in compliance with the provisions of the Federal Data Protection Act and treated confidentially, provided that they have been voluntarily disclosed by the customer to Folk.World: Musikinstrumente & Verlag. If you wish to receive them in printed form, you can print the order by clicking on the button “Print order” on the page Your order.

We send our customers current information and invitations to course events or other marketing offers at irregular intervals.

You may object to this use of your data at any time by notifying:

Folk.World: Musical Instruments & Publishing
Clara-Immerwahr-Strasse 3
DE-79540 Lörrach

Phone: +49 7621 1617738

disagree. Upon receipt of your objection, we will immediately cease sending any further advertising material, including our catalog, and will immediately delete it at the customer’s express request.

Final provisions

This Agreement shall be governed exclusively by the substantive laws of the Federal Republic of Germany.

Severability clause

Should individual provisions of these terms and conditions be invalid or unenforceable, this shall not affect the validity of the remaining terms and conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective of both parties. The above provisions shall apply in the event that the Terms and Conditions prove to be incomplete.

Supplementary General Terms and Conditions for easyCredit Installment Purchase

1. scope of application and general terms of use

The following supplementary General Terms and Conditions (hereinafter referred to as GTC) apply between you and the merchant for all contracts concluded with the merchant in which the easyCredit installment purchase (hereinafter referred to as installment purchase) is used.

In the event of a conflict, the supplementary GTCs shall take precedence over the Merchant’s General Terms and Conditions to the contrary.

Installment purchase is only possible for customers who are consumers acc. § 13 of the German Civil Code (BGB) and have reached the age of 18.

2. installment purchase

For your purchase, the dealer, with the support of TeamBank AG Nuremberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter TeamBank AG), provides you with the installment purchase as an additional payment option.

The merchant reserves the right to check your creditworthiness. For more details, please refer to the installment purchase data protection notice in the order section. If due to insufficient creditworthiness or reaching the merchant turnover limit the use of the installment purchase is not possible, the merchant reserves the right to offer you an alternative payment option.

The contract for an installment purchase is between you and the merchant. There is no payment, but with the installment purchase you decide to pay off the purchase price in monthly installments. Monthly installments are to be paid over a fixed term, whereby the final installment may differ from the previous installment amounts. The ownership of the goods remains until full payment

The receivables arising from the use of the installment purchase are assigned by the merchant to TeamBank AG within the framework of a current factoring agreement. Payments can be made with debt-discharging effect exclusively to TeamBank AG.

Apart from the general trade supervisory authority, the trader is not subject to supervision by any supervisory authority. Complaints can be sent to the dealer by letter or e-mail.

3. installment payment by SEPA direct debit

By the SEPA direct debit mandate issued with the installment purchase, you authorize TeamBank AG to collect the payments to be made by the installment purchase from your checking account specified in the order process at the credit institution specified there by means of a SEPA direct debit.

The collection will be made at the earliest on the specified date of the PreNotification/Advance Notice. A later, more timely move-in can take place.

If a reduction in the purchase price amount occurs between the pre-notification and the due date (e.g. due to credit notes), the amount debited may differ from the amount stated in the pre-notification.

You must ensure that your current account has sufficient funds on the due date. Your bank is not obliged to honor the direct debit if there are insufficient funds in your checking account.

If a return debit note is issued due to a lack of sufficient funds in the current account, due to an unjustified objection by the account holder or due to the expiration of the current account, you will be in default even without a separate reminder, unless the return debit note results from a circumstance for which you are not responsible.

TeamBank AG may claim any costs charged by your credit institution to TeamBank AG for a return debit note for which you are responsible from you as damages and you must reimburse these costs. You reserve the right to provide TeamBank AG with evidence of lesser damage or no damage at all.

If you are in default, TeamBank AG is entitled to charge a reasonable reminder fee or default interest at a rate of five percentage points above the respective base interest rate of the European Central Bank for each reminder.

Due to the high costs associated with a return debit note, we ask you not to object to the SEPA debit note in the event of a withdrawal from the purchase contract, a return or a complaint. In these cases, the reversal of the payment is carried out in coordination with the merchant by transferring back the corresponding amount or by issuing a credit note.